Juxtapost FAQ
Q: Help, I don't understand!
A: If reading the manual doesn't help, please
send me an email at kjell@irstafoto.se. You can also contact
me on Skype, see here
for instructions. Believe me, I have fixed problems over Skype that would
have taken days of emailing back and forth!
Q: How do I pay?
A: See instructions
here.
Q: Will Juxtapost work in Photoshop Elements?
A: No, there is no scripting support in
Photoshop Elements. Juxtapost only works with Photoshop
CS4 and later versions.
Q: Will Juxtapost work in Photoshop CS, CS2 or CS3?
A: No, we have discontinued support for
CS2 and CS3. (And there was never any support for the original
Photoshop CS).
Q: Will Juxtapost work with Lightroom?
A: No, while Lightroom offers scripting
capabilities, it would be major undertaking for me to implement this.
Q: Will Juxtapost work with Windows?
A: Yes, absolutely!
Q: When I right-click on an image in Bridge
and choose Juxtapost, nothing happens.
A: First check in Bridge's Preferences
under Startup scripts that Juxtapost is listed and checked.
If not, then you may be running an older/newer Bridge than the Photoshop
from which you installed Juxtapost. If that
doesn't help, please contact me.
Q: I can't see the Juxtapost menu in Bridge.
A: Make sure you right-click (ctrl-click
on a Mac). If the menu is not there, please go into Bridge's
Preferences, choose Startup scripts and make sure Juxtapost is
there and that it is checked. If you still have problems,
contact me.
Q: Why do I have to activate Juxtapost on different machines, or
Q: Why doesn't my action file work on my other machine?
A: An action file is what defines the
buttons in your action palette. Some Juxtapost actions
call javascript files and these reside somewhere in your home
folder. For reasons unknown to me, Adobe software installs
itself in different folders depending on your operating system.
Therefore, the action file for Juxtapost is built and customized
for your particular Photoshop during installation.
Q: Can I use my activation code to install
Juxtapost on another machine?
A: You can use Juxtapost on
another machine, but you need to request a new activation code -
just send me an email!
Q: Can I use my activation code to install
ProAlbum-Designer?
A: No, Juxtapost and ProAlbum-Designer are separate products.
Q: When I run the installation script, I get
an error message.
A: If the error message happens during
installation, please contact me and I will assist you.
Q: My images are rotated when placed in a collage.
A: You are probably trying to build a collage
with RAW images. Some camera manufacturers do not rotate images
taken in portrait mode, instead they set the EXIF information so
that the RAW converter rotates it. Juxtapost can not do this,
so I recommend converting your RAW files to a JPEG first. (You
can use the Image Processor in Photoshop/Bridge to do this on
many files at the same time.)
Q: How can I uninstall an earlier version of Juxtapost?
A: The easiest way is to press cmd-K (ctrl-K) in Bridge,
go to Startup Scripts and uncheck Jux-Add.