ProAlbum-Designer FAQ
Q: Help, I don't understand!
A: If reading the manual doesn't help, please
send me an email at kjell@irstafoto.se. You can also contact
me on Skype, see here
for instructions.
Believe me, I have fixed problems over Skype that would have taken days of emailing back and forth!
Q: How do I pay?
A: See instructions
here.
Q: Will ProAlbum-Designer work in Photoshop Elements?
A: No, there is no scripting support in
Photoshop Elements. ProAlbum-Designer only works with Photoshop
CS4 and later versions.
Q: Will ProAlbum-Designer work in Photoshop CS, CS2 or CS3?
A: No, we have discontinued support for
CS2 and CS3. (And there was never any support for the original
Photoshop CS).
Q: Will ProAlbum-Designer work with Lightroom?
A: No, while Lightroom offers scripting
capabilities, it would be major undertaking for me to implement this.
Q: Will ProAlbum-Designer work with Windows?
A: Absolutely! As of March 2013, you don't even
have to install as administrator or worry about 32- and 64-bit Photoshop.
Q: When I right-click on an image in Bridge
and choose Make album spread, nothing happens.
A: First check in Bridge's Preferences
under Startup scripts that PAD-Add is listed and checked.
If not, then you may be running an older/newer Bridge than the Photoshop
from which you installed ProAlbum-Designer. If that
doesn't help, please contact me.
Q: I get an error message when I try Make
album spread from Bridge.
A: First make sure you are using the right
menu at the top, ProAlbum-Designer > Make album spread. If that
doesn't help, please contact me.
Q: I can't see the ProAlbum-Designer menu in Bridge.
A: Make sure you right-click (ctrl-click
on a Mac). If the menu is not there, please go into Bridge's
Preferences, choose Startup scripts and make sure PAD-Add is
there and that it is checked. If you still have problems,
contact me.
Q: Why do I have to activate ProAlbum-Designer on different machines, or
Q: Why doesn't my action file work on my other machine?
A: An action file is what defines the
buttons in your action palette. Some ProAlbum-designer actions
call javascript files and these reside somewhere in your home
folder. For reasons unknown to me, Adobe software installs
itself in different folders depending on your operating system.
Therefore, the action file for ProAlbum-Designer is built and customized
for your particular Photoshop during installation.
Q: Can I use my activation code to install
ProAlbum-Designer on another machine?
A: You can use ProAlbum-Designer on
another machine, but you need to request a new activation code -
just send me an email!
Q: When I run the installation script, I get
an error message.
A: If the error message happens during
installation, please contact me and I will assist you. A log file
is created in the ProAlbum-Designer folder, please attach it.
Q: What is the Universal book?
A: This is for users of Spreadbook
Online Albumproofing, the idea being that you design a square
book at a large size so that you can downsize the spreads for
different smaller (square) sizes. A great tool for resizing is
the Downrez tool which was introduced in ProAlbum-Designer
v1.5.
Q: My images are rotated when placed on a spread.
A: You are probably trying to build a spread
with RAW images. Some camera manufacturers do not rotate images
taken in portrait mode, instead they set the EXIF information so
that the RAW converter rotates it. ProAlbum-Designer can not do this,
so I recommend converting your RAW files to a JPEG first. (You
can use the Image Processor in Photoshop/Bridge to do this on
many files at the same time.)
Q: The menu "Simple spreads" does not appear?
A: This is probably because there is an
old installation still blocking the new one. The installation
program for version 5 tries to delete the old version, but
if the deletion requires administrator's privileges it can not
remove them. The easiest solution is to manually remove the file
PAD-Add from the following locations:
/c/Program/Adobe/Adobe Photoshop CS6(64 bit)/Presets/Scripts/ /c/Program/Adobe/Adobe Photoshop CS6/Presets/Scripts/ /c/Program Files (x86)/Common Files/Adobe/Startup Scripts CS6/Adobe Bridge/ /c/Program Files/Common Files/Adobe/Startup Scripts CS6/Adobe Bridge/If the problem persists, contact me.